Saving your conversation history, syncing the agents' availability with your CTI it is easy with our API.
Our API allows you to automate the exchange of information with external tools.
1/ API Overview
2/ API Access
To get your API key and then access to it, you must first make a request to create an API Key to our iAdvize customer help center.
To do so, click on your avatar displayed at the top right of your iAdvize administration. Then select "Help" to access the iAdvize Help Center :
You will automatically be logged into our Help Center, where you can send us a request.
Also to have your API key, please contact support.
3/ Technical documentation
If you want to use our API, create integrations for your own personal use or to share with the rest of the world, you should have a look to our developers platform docume