Help Center

Explore our knowledge base
article

Chat with several visitors

You are comfortable with your conversation panel and want to increase your productivity? 
It is possible to handle multiple chats simultaneously within iAdvize.



The bar at the bottom includes all of your ongoing discussions. 
Each contact is shown as a state box. Clicking on any of the boxes will open the associated chat.



A red box is a chat to which you have not responded, green is an active chat on the screen, grey is an inactive discussion.
You can display multiple chats simultaneously on the screen by selecting one of the display mode available:




Multiple display does not allow you to properly visualise the visitor's navigation. If you want to see the visitor's page, you will need to return to the single display mode.

Comments