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iAdvize offers its clients features to provide maximum compliance with the GDPR.

At the beginning of each conversation, a message requesting the visitor consent, is displayed in a dedicated window in order to keep the conversation data and preview his activity on the website.

This consent will be requested by the browser the first time the user receives a conversation. If the user gives his/her consent, he will not be asked during these next conversations (based on the cookie, for 12 months)

We've added an option in the iAdvize administration so you can easily enable this feature on your different sites.

Pre-requisite

to have the chatbox created within the chatbox builder
to check the wording of the “visitor consent request message” in the admin in order to fit with the way of collection.