iAdvize offers its clients features to provide maximum compliance with the GDPR.
At the beginning of each conversation, a
We've added an option in the iAdvize administration so you can easily enable this feature on your different sites.
1. First step (mandatory for the activation of the consent): add legal information by language
- Go to the Engagement section > Settings > Privacy
- Then open the section "Displaying legal information"
Note that the paragraph on legal information is not configurable; to change the duration of data retention contact your usual partner at iAdvize:
1.1 Select your language
1.2 Personalize the message
1.3 Enter your legal information
1.4 External link (optional)
Add an external link in one of the sections.
2. Second step: activation of consent
- Go to the Engagement section> Settings > Privacy
- Then open the section "Visitor privacy"
- Activate the consent request
3. The consent displayed for the visitor
On the chat :
On the Call :