The message requesting the visitor consent, sent before the beginning of a conversation, is not displayed in an operator chat bubble anymore, but in a dedicated window. This solution changes nothing in a legal aspect, but is much better in terms of conversational experience.
Pre-requisite
to have the new chatbox
to check the wording of the“visitor consent request message” in the admin in order to fit with the new way of collection.
⚠️ Ajustement required before by the CSS or directly by the customer
Our recommendations regarding cookies for March 31st 2021