Go to Engagement > Notification & Chatbox
- Add your colours
- Choose the font which fits your graphic layout
- Enable or disable the agent/expert avatar display when the chatbox is opened. You can choose a default avatar which will be used for the welcome message only or all the time.
- Customise your minimised chatbox button (design, dark or light colour)
3. Position & Size
- Choose how far from your page borders your chatbox is going to be displayed. You can also choose a specific position for mobile devices.
- Customise your chatbox minimised button (size and radius)
- Customise the main system messages displayed to your visitors
- Enable or disable image or PDF visitor sending option
- Enable or disable the option which allows visitors to access their conversation history