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👋 I manage the conversations
- New ! The "snooze" button
- The art of good chatting
- ⭐ Facebook/Messenger: it is now possible to reply to a visitor who sent a message more than 24 hours ago
- Chat with visitors via Video on iAdvize mobile app
- Handle conversations from third part messaging apps
- Functional scope: onsite & third part messaging apps unification
- Exclude an IP address so that iAdvize notifications are not displayed
- Forward a visitor from a mobile device
- Functional scope - the iAdvize Messenger
- How to handle conversations coming from the conversation queue
- Sending a canned response
- Add a human touch to your conversations with emojis
- Block a visitor
- How to forward a conversation with a visitor
- Sharing files in a conversation
- Instant translation of the conversation
- Use custom canned answers
- Close a discussion