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HA Platform
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BDC interne pour les génies
BDC des Customer Angels
FAQ pour les génies
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Knowledge Base
Changelog
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HA Platform
SD Platform
Help Center iAdvize
Team Management
User accounts
User accounts
Create and manage users and their roles
Discover
Choose the right profile : the feature list by profile
Create or edit a user account
Set up
Manage the user accounts
Direct the conversations to a specific agent
Choice of time zones
Language available
Use the skills
See all 6 articles
Advanced settings
User permissions and custom roles
FAQ & Troubleshooting
Agents report an issue regarding the order of exchanges with clients.
My agents are logged in to the platform but I don't see them on the supervision page
Reset your password
How can I manually disconnect an agent who is still connected ?