Reports and indicators in detail
Discover the details of the indicators and go to the next level
- Action of "Release the conversation"
- [Beta] - Upcoming homepage and new navigation experience in your reports
- Changes in your Contacts reports
- Definition of indicators
- Contact vs Conversation: differences
- Export my reports in .csv format
- Filter reports by page type (page_type)
- The search feature within the Conversations report
- Customer Experience report
- Set the daily objectives and alerts (depreciated function)
- Advanced exports using crosstab in Microsoft Excel
- Measure and improve your productivity
- Track transactions from offsite conversations
- Where to find my visitors data ?