Features
- Features on desktop conversation panel and mobile app
- Set the iAdvize visual warning on different browsers
- Manage Chats in the desktop conversation panel
- Manage Call conversations
- Handle Video chats in the conversation panel
- Handle conversations from third part messaging apps
- Manage your presence on the conversation panel
- Use custom canned answers
- Sending a canned response
- Viewing or taking control of the visitor's navigation (mirroring / cobrowsing)
- Sharing files in a conversation
- How to forward a conversation with a visitor
- Forward a visitor from a mobile device
- The "snooze" button
- Close a discussion
- Block a visitor
- Add a human touch to your conversations with emojis
- Instant translation of the conversation