The Compatibility Search feature allows your Assistant to guide visitors to compatible products by asking the right questions from the very beginning. 

Result: fewer returns, greater satisfaction, and a smoother shopping experience.

How it works

1. Detection: The Assistant detects a request related to product search (e.g., I’m looking for a case for my iPhone)

2. Targeted questions: The Assistant asks for compatibility criteria (e.g., Which iPhone model?)

3. Catalog search: The Assistant highlights products that have compatibility data provided

Prerequisites

A compatibility field must be present in your product catalog, named : compatiblewith

It must include the title of the compatible products (e.g., iPhone 16 Pro).