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You are an agent or an expert? Discover now how to use the discussion panel and its functionalities.
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Administrator
You are an administrator or a manager? Discover now how to configure iAdvize, how to supervise your staff and how to follow your results.
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Blog
Come and visit our blog to improve and expand your knowledge about online customer relation and its issues.
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Promoted articles
Promoted articles- The routing engine
- Creating a behavioural targeting rule
- Use our targeting engine with a single page application
- Set the iAdvize visual warning on different browsers
- Set up the call channel
- Create and use the custom datas
- Create or edit a user account
- The supervision page
- Implement our javascript tags on your site
- Sharing files in a conversation
- Infrastructure migration to AWS
- Create a multi-channel targeting campaign
- Get in touch with the customer support team when the iAdvize administration is not available
- Getting notified when incidents or service interruption occur
Most read articlesFollow our customer satisfaction
Out of the last 100 satisfactions
Yoshie K.
eCommerce Manager
Received perfect support!!!!! many thanks!!!
Stephen B.
Contact Centre Support Services Manager
Great new functionality and amazing support in changing the config for all my agents
96%
Overall satisfaction
Rachel C.
Global Customer Care Manager
Very good, response, considered, thorough, and went the extra mile.
Stephan B.
Contact Centre Support Services Manager
Fantastic support as always, kept up to date on progress and fix now applied and working as intended.
Wiktoria D.
Specialist Communication e-commerce
Really good quality of support. Thank You
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