Facebook / Messenger: It is no longer possible to reply to a visitor message posted more than 24 hours ago.

In order to increase the reactivity of brands on the social network and to avoid fraudulent practices, Facebook has decided to no longer allow to reply to a message published more than 24 hours ago by a visitor. This restriction only applies to replies sent from Facebook's APIs. It therefore concerns Facebook or Messenger conversations processed from the iAdvize console.

On the other hand, it does not apply if you reply from the Facebook or Messenger interface.

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Registration is now open for Conversation 2020 !
This year will see the 4th edition of Conversation take place at a unique venue in Paris: STATION F, the world's largest start-up campus! The event is set to be an inspiring and unique experience with fantastic speakers among which Brian Solis described as "One of the more creative and brilliant business minds of our time" by Forbes.

In light of the current climate, we have decided to reschedule our event to the 29th of September 2020 at Station F, in Paris. For attendees already registered to the event, your ticket remains valid for September 29th, 2020.

Discover the program and pre-register to join us on Tuesday September 29th and meet more than a thousand other digital pioneers !

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Out of the last 100 satisfactions
Yoshie K.
eCommerce Manager

Received perfect support!!!!! many thanks!!!

Stephen B.
Contact Centre Support Services Manager

Great new functionality and amazing support in changing the config for all my agents

Overall satisfaction
Rachel C.
Global Customer Care Manager

Very good, response, considered, thorough, and went the extra mile.

Stephan B.
Contact Centre Support Services Manager

Fantastic support as always, kept up to date on progress and fix now applied and working as intended.

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Specialist Communication e-commerce

Really good quality of support. Thank You