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You are an agent or an expert? Discover now how to use the discussion panel and its functionalities.
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Administrator
You are an administrator or a manager? Discover now how to configure iAdvize, how to supervise your staff and how to follow your results.
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Blog
Come and visit our blog to improve and expand your knowledge about online customer relation and its issues.
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Promoted articles
Promoted articles- Routing engine
- Creating a behavioural targeting rule
- Configuring permission for iAdvize visual warning popups on different browsers
- Configuring Click to Call (V2)
- Creating and using custom data
- Creating or editing a user account
- Presentation of the supervision page
- Multisites reports & Filters
- Multi-channel data is coming to the productivity reports
- Install the iAdvize solution on your site in 5 minutes
- Infrastructure migration to AWS
- Create a multi-channel targeting campaign
- Contacting the customer support team when the iAdvize administration is not available
- Getting notified when incidents or service interruption occur
- Sharing files in a conversation
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Was good support, I received a reply quite quickly and the issue was sorted. Thanks
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Great new functionality and amazing support in changing the config for all my agents
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Customer Solutions Manager
Kept up to date on changes without having to ask. Always receive a quick response
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Very quick response, investigation and resolution. Good communication. All in all "C'est magnifique"
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Specialist Communication e-commerce
Really good quality of support. Thank You
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