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You are an agent or an expert? Discover now how to use the discussion panel and its functionalities.
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Administrator
You are an administrator or a manager? Discover now how to configure iAdvize, how to supervise your staff and how to follow your results.
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Blog
Come and visit our blog to improve and expand your knowledge about online customer relation and its issues.
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Promoted articles
Promoted articles- Routing engine
- Creating a behavioural targeting rule
- Configuring permission for iAdvize visual warning popups on different browsers
- Configuring Click to Call (V2)
- Creating and using custom data
- Creating or editing a user account
- Presentation of the supervision page
- Multisites reports & Filters
- Multi-channel data is coming to the productivity reports
- Install the iAdvize solution on your site in 5 minutes
- Contacting the customer support team when the iAdvize administration is not available
- Getting notified when incidents or service interruption occur
- Sharing files in a conversation
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Out of the last 100 satisfactions
Zoe B.
Team Leader
Was good support, I received a reply quite quickly and the issue was sorted. Thanks
Stephen B.
Contact Centre Support Services Manager
Great new functionality and amazing support in changing the config for all my agents
Overall satisfaction
Sarah S.
Customer Solutions Manager
Kept up to date on changes without having to ask. Always receive a quick response
Mark T.
Head of Multi Channel Trading Support
Very quick response, investigation and resolution. Good communication. All in all "C'est magnifique"
Wiktoria D.
Specialist Communication e-commerce
Really good quality of support. Thank You
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