Engagement

Master iAdvize's mechanics

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Campaigns

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Copilot for Shoppers – Setting up asynchronous routing
Create an engagement campaign
Create a filtering rule for social channels
Stop display of floating button bêta
Create a targeting rule
Target the most qualified visitors
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Notifications & Chatbox

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Conversation Starters
Copilot Panel – A new immersive shopping experience
The differences between the Web Chatbox and the Mobile SDK Chatbox
Notifications and our design tips
Create your notifications in the iAdvize platform
Custom buttons: our design tips for integrating them into your site
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Routing

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How the distribution of conversations works
Routing groups
Routing rules
Assignation methods between routing groups
Address messages to representatives in specific locations with geo-routing
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Security

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Advanced privacy policy management [Europe only]
Microsoft Azure OpenAI & iAdvize
The GDPR & iAdvize
iAdvize and cookies
Modifying privacy settings
Hide the confidential information of your visitors
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FAQ & Troubleshooting

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Non-receipt by the client of conversation history emails or invitations to resume the conversation
CSAT/NPS display issue
I don't have a login display on my website
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