AI Shopping Assistant

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Getting Started

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Black Friday : optimize your AI Shopping Assistant
AI Shopping Assistant: principles and usage
Add-To-Cart from a conversation with Assistant
Cross Selling - suggest complementary products to your visitors
Compatibility Search : guide your visitors to the right choice
Knowledge: Ingestion Methods

Configuration

How to set up a WISMO workflow using your order tracking tool
Configure your Assistant in the Assistant Builder
Shopping Panel – A new immersive shopping experience
Your Assistant's Custom Behaviors

Knowledge management - product catalog

The Google Shopping XML file for your product catalog
The CSV file for your product catalog
Use Lengow to create a product feed
Use Shopping Feed to create a product feed
Using SmartFeeds to create a product feed

Knowledge management - useful content

Updating and managing your Helpful Content
The CSV file for your helpful content
The Zendesk knowledge base for your helpful content
Your website (web scraping) for your Helpful Content
The PDF file for your Helpful Content

Assistant Performances

Track and Analyze Your Assistant Performance
Improve your Shopping Assistant
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Bot basics

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Workflows: availability, transfers, closure
Workflow builder: create and manage your workflows
Workflow scenario: different cards and their functions
Bot scenario: our writing tips
Starting a Bot project: key questions to consider!
Bots and Humans: balance your distribution
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Advanced automation

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Adapt your bot scenario with the Condition card
Carousel in Bot scenario
API Connection: using them in a Bot scenario
API Connection: bot features
API Connection: plug your bot
API Connection: Set up messaging to call connection in your bot
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NLU bots

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Intent manager (NLU)
Entity manager (NLU)
NLU bots: best practices
NLU bots: our scenario recommendations
Monitor & maintain your bot
NLU bots: intent libraries
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FAQ & Troubleshooting

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What is a response based on a custom behavior in the Copilot?
How does the Copilot answer open-ended visitor questions?
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