The Compatibility Search feature allows your Assistant to guide visitors to compatible products by asking the right questions from the very beginning.
Result: fewer returns, greater satisfaction, and a smoother shopping experience.
How it works
Detection: The Assistant detects a request related to product search (e.g., I’m looking for a case for my iPhone)
Targeted questions: The Assistant asks for compatibility criteria (e.g., Which iPhone model?)
Catalog search: The Assistant highlights products that have compatibility data provided
Prerequisites
A compatibility field must be present in your product catalog, named : compatiblewith
It must include the title of the compatible products (e.g., iPhone 16 Pro).