Do you want to deploy iAdvize on several websites? Each website is a project in your administration: you configure it and view its data separately.
1. Add a new website
The number of projects you can create depends on your subscription. When the limit is reached, the "Create a project" button is greyed out. To upgrade your subscription, contact your account manager.
The "Projects" page is reserved for the Administrator role: the link does not appear for the Manager role.
1.1 Enter the information about the new website
Click your avatar at the top right of your administration, then "Projects".
Click "Create a project", then fill in the information about your website:
Project name: the title shown throughout the iAdvize interface, which lets you identify the website.
Brand name: if left empty, the brand name defaults to the project name.
Address: enter the URL of your website (e.g. https://www.mywebsite.com). A warning is displayed if the address does not start with https://.
When we detect the iAdvize code on one of your pages, we check that the URL of the page where the code is called contains the value you entered here.
Country of operation: the country where your website operates.
Currency: the currency displayed in the reports and the supervision. Amounts sent to iAdvize are not converted.
Time zone: it applies to the data displayed in the supervision and to the Instant callback and Call Meeting schedules.
Office hours (previous interface only): your office days and hours. This information can then be used to adjust the display in the chatbox header, on the visitor side.
Click "Save" to create the project.
1.2 Install the iAdvize tag
Once created, the project appears in your list of projects, with its ID, website and creation date.
To get the iAdvize tag to place on all pages of your website, switch to this project with the site selector, then open Settings > Integration > iAdvize tags. The steps are detailed in the article Integrate iAdvize tags into your website.
Also remember to edit your agents' user accounts (the "Projects" field in the "Expertise" section) to assign them the visitor conversations from this website.
2. Edit a site
Click your avatar at the top right of your administration, then "Projects". The page lists all your projects: search for one by name or URL, and sort the list by name, ID, website or creation date.
Click the pencil of a project to edit its information, then "Save".
3. Change site
The name of the project being viewed appears at the top right of your interface, to the left of your avatar. Click it to display the list of your projects and switch from one to another.