The Authenticated Messaging feature offers you a secure environment where confidential data can flow freely.
This advanced authentication system creates signed and encrypted tokens that ensure information exchanges remain confidential and protected.
With this feature, iAdvize can recognize your visitor and provide your advisors with all relevant data about the visitor and the conversation for a smoother and more secure exchange. Visitors then feel more confident, and the continuity of conversations improves thanks to the history.
You also have the option to decide whether your visitors need to be authenticated to interact with your advisors.
For more information on authenticated messaging, please refer to the dedicated article in the knowledge base.