The Connected Bot feature allows you to enrich your bots' knowledge through API connections, enabling them to draw from a vast reservoir of information to provide accurate responses to your visitors.
This increased autonomy of the bots reduces the workload of advisors, allowing them to focus on more complex interactions that require significant attention.
The ability of bots to act autonomously, supported by up-to-date and relevant information, offers your visitors an unprecedented user experience while maximizing operational efficiency.