I can't log in to the iAdvize platform whether it's from the conversation panel and/or from the administration.
1. Is the iAdvize platform currently functional?
To make sure of it, please go to https://status.iadvize.com/ to check if there are no ongoing incidents and if everything works well: if that's the case, it's all good!
2. Retype your password
On your login page, manually retype your password without copy/pasting it. Click on the eye (and make sure you don't add an extra space by mistake).
3. Reset your password
If after retyping your password it's still not working, reset it by clicking on "Forgot password".