The iAdvize conversational experience

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The iAdvize conversational experience offered to visitors to your site encompasses a number of functionalities:

rich content: you can share emojis, images and files with your visitors
customised design: you can match the design of your chat box with the design of your website to achieve a perfect integration, as well as use the codes of the messaging apps your visitors are familiar with
unified conversation: in one and only conversation, your visitors can chat with professional agents, ibbü experts, iAdvize native chatbots or bots designed with a third-party developer
double temporality: your visitors can benefit from real-time advice, or receive an answer a few minutes or a few hours later after they asked your questions (=asynchronous conversation), once they are back on the website or after having accepted to receive an email notification
multi-device conversation: your visitors can benefit from the conversational experience with iAdvize on the desktop, on their mobile, or within your app, thanks to the in-app messaging

To make the most of all iAdvize chatbox features, read the article dedicated to setting up the chatbox.