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Old interface : routing, widgets...

  • How the distribution of conversations works
  • Create a engagement strategy (old version)
  • Customising my chatbox
  • Manage the display schedule of your widgets
  • Shopping Assistant – Setting up asynchronous routing
  • Assignation methods between routing groups
  • Address messages to representatives in specific locations with geo-routing
  • Create a filtering rule for social channels
  • Target with regular expressions
  • Stop display of floating widget (bêta)
  • The differences between the Web Chatbox and the Mobile SDK Chatbox
  • Call-to-messaging: switch incoming calls to messaging
  • I don't have a login display on my website

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