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Chat

Introduction

  • Functional scope: conversation queues
  • Functional scope of the iAdvize chat box

Set up

  • Manage the chat behaviour when starting a conversation (pop-up alert, welcome message)
  • Measure customer satisfaction at the end of your conversations

FAQ & Troubleshooting

  • The chat does not appear on my webpage: what should I do?
  • FAQ - asynchronous conversation
  • The "Oops. Message not delivered" notification
  • The visitor's page remains blank on the conversation panel

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