An offer is a pre-formatted message that you can send to your customer by chat. An offer is a unit consisting of a text message, a picture and a hyperlink. It is mainly used to showcase a product, service or a discount code for example.
These offers work in a similar way to pre-recorded links. Therefore, please consult our article on pre-recorded links for information on settings.
See our article on sending offers from the discussion panel if you wish to know more about using offers.
Please note that:
- The image illustrating your offer cannot be over 2Mo.
- iAdvize automatically resizes the image so it fits well in the chat window.
- The file format should be jpg, png or gif.
For further information go to: Managing response, link and offer categories.