Reports and indicators in detail

Discover the details of the indicators and go to the next level

• Close conversation from admin
• Action of "Release the conversation"
• Changes in your Contacts reports
• Definition of indicators
• Contact vs Conversation: differences
• Export my reports in .csv format
• Filter reports by page type (page_type)
• The search feature within the Conversations report
• Set the daily objectives and alerts (depreciated function)
• Advanced exports using crosstab in Microsoft Excel
• Measure and improve your productivity
• Track transactions from offsite conversations
• Where to find my visitors data ?