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New composition area

In order to facilitate the handling of conversations, the console evolves with a new composition area.

1. A flexible composition area

 

The composition area is now flexible and adapts to the content you write :

newcompozbox-EN01.png

 

After sending :

newcompozbox-EN02.png

 

2. A panel of native emojis accessible from the composition area

Now your emojis panel is native (depending on the browser)

Examples :

newcompozbox-emojis-EN03.png

 

3. Tab on the composition area

 

The composition area is accessible through the keyboard tab :

Agent_-_Tab_EN.png 
Note : 
  • the design of some elements of the composition area has been improved such as smart answers or the translation tool
  • offers and links will only appear in the composition area in the future(and no longer in the left action panel, which will no longer exist)