Conversations

Agents read summaries of conversations, add comments and tags at any time

Close conversation from admin

Enable your respondents with new tools

Agents, follow your indicators, your closed or snoozed conversations

Send rich links preview

Close a conversation

Manage Chats in the desktop conversation panel

Snooze a conversation

Manage conversations from third part messaging apps

Share a file in a conversation

How to manage conversations coming from the conversation queue

Translate your messages to visitors

Forward a conversation with a visitor

Use of Custom Apps on mobile apps

Use custom canned answers

Viewing or taking control of the visitor's navigation (mirroring / cobrowsing)